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Frequently Asked Questions
SchoolFundsSchoolCare
Forms
SCHOOLFUNDS
- Printed receipts are now missing.
- “Detail line requires more information?”
- Reprint a bank reconciliation report?
- How to print a list of one type of journal entry,
like transfers?
- Void a journal entry?
- Voiding prior SchoolFunds checks?
- “No items to print?”
- Change the next check/receipt/PO number to print?
- Change my password?
- Password won’t work with a new install of
SchoolFunds?
- Posted my checks or receipts with the wrong
numbers, can the numbers be changed?
- Change the “Received By” name that prints on my
receipts?
- Receipts and Disbursements Report ending balance
differs from the bank reconciliation report balance.
- How do I get SchoolFunds loaded on my new
computer?
After receipts printed, you’ve answered “No”, to “Are you ready to post deposit?” Receipts are found holding under “Post Deposit” folder (Receipts Menu), waiting to be included within a deposit.
This statement may appear when trying to save a check, receipt, or purchase order. It means that there is a blank detail line or missing information on a detail line. Either complete the missing information, or click on the entire line and press Delete on the keyboard to remove line.
Go to Bank Reconciliation Menu, Reprint Bank Reconciliation, and select statement date to print.
From the Registers Menu, choose Journal Entry. Enter the date range and click on “select type”, choose Transfer.
If a journal entry is posted in error, it can be voided (reversed). Bank Interest, Bank Charges, Returned Checks, Check for Wrong Amount, Receipt for Wrong Amount are the JE’s that can be voided. To void, go to the Journal Entry Menu, select Void JE. Select the entry to void.
To void or escheat a check written prior to going on SchoolFunds, use the Cancel Prior SchoolFunds Check journal entry. The check will automatically be removed from the outstanding check list, with the check amount credited to the posted account.
You’ve saved a check, receipt, or purchase order, clicked on the Print option, and get the message “No items to print.” This is caused by saving a check/receipt/PO with a number in the box beneath the date, which represents a manual entry. The word “Print” needs to be in this box for the item to print. Change the number to “Print” and re-save.
On the print screen, click in the “First # to Print” box and key in the next number you want to begin to print.
Go to the File Menu, Setup SchoolFunds to find the password fields. Either use two passwords, or type the same password in all four boxes.
When launching SchoolFunds for the first time, you have not setup a password yet. For first launch, leave the password blank and click on Login. Once in, either restore a backup data diskette, or proceed to complete the setup screen (with a password).
No. To preserve the integrity of the accounting system, check, receipt, and PO numbers cannot be changed. Items posted with wrong numbers must be voided, then re-entered with correct numbers to provide a proper audit trail.
Go to DataFiles, Account and click on the Cash/Checking Account. The account will display at the top of your screen. Change the Account Manager name to what you want to print and save.
But, SchoolFunds said I was “balanced”.
Check the ending date on the Receipts and Disbursements Report. The ending date must match the statement date on the Reconciliation Report. Also, you may not have reprinted the Receipts and Disbursements Report after posting a journal entry. If you enter PO’s or Encumbrances, be sure you have checked the Exclude Encumbrances box before running the R&D Report.
Load the most recent SchoolFunds Release CD. Answer all the prompts and the program should load in 3-5 minutes and your computer will reboot. Click on the SF icon and login (no password is needed on first login). Click on the File Menu then select Restore. Enter your most recent backup diskette, zip disk or CD to restore your data.
TOPSCHOOLCARE
- What is Post Group?
- What is Print Group?
- When I use a credit to pay
for a fee where does it go?
- What parent do I use as the
primary parent/guardian?
- Collecting Fees for multiple
students?
- How to create a Credit
Balance for a student or students?
- Change my password?
- Password won't work with a
new install of SchoolCare?
Post Group is used for posting a fee to multiple students at one time instead of posting each student individually.
Print Group is used for printing reports, invoices, letters and rosters.
Go to Receipts/Print and print the receipts when you use a credit for it to calculate into the current deposit.
Enter in the parent/guardian that pays the fees for the student and will be receiving the tax statement at the year-end. Do this from the DataFiles/Setup SchoolCare screen.
You may collect fees for more than one student at a time. Do this from the Collect Fees screen by putting a check in the Collect Multiple Fees box and selecting up to 3 students from the grid box below.
When collecting a fee for an individual student you will select the fee
and put in the overage amount. A message box will appear stating that a
credit has been applied to the student. Do the same thing for multiple
students but you will be asked to split up the credit among the students.
These steps can be done from the Fees/Collect Fees screen.
Go to Datafiles/Setup SchoolCare to find the password fields. Either use two passwords, or type the same password in all four boxes.
When launching SchoolCare for the first time, you have not setup a password yet. For first launch, leave the password blank and click on Login. Once in, either restore a backup data diskette, or proceed to complete the setup screen (with a password).
FORMS
- How can I place a forms order?
- How long does it take to receive a forms order?
- Can I get the forms shipped overnight?
- Do I send payment with my forms order?
Call 800-449-4872, fax 910-799-2788, or visit the website forms page.
Yes, for an extra shipping fee. The forms still take 2 days for the imprinting process and then they can be shipped out next day air.
No. You will be invoiced after you have received the forms.
TRA School Software Solutions
5027 Wrightsville Avenue, Wilmington, NC 28403
Phone: 910-799-2252 Fax: 910-799-2788
info@trasoft.net
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